Effective Date: JAN 18 2026
Onyx General Building (“Onyx,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit onyxgeneralbuilding.com (the “Site”) and contact us about our construction and remodeling services.
This policy is intended to help meet requirements of the California Online Privacy Protection Act (CalOPPA), and, where applicable, the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA).
1) Information We Collect
A. Information you provide to us
When you contact us, request a quote, or communicate with us, we may collect:
- Identifiers: name, phone number, email address
- Project details: project address or general location, property details, scope, photos you choose to share, preferences, budget and timeline (if provided)
- Communications: messages, call notes, and appointment information
B. Information collected automatically
When you visit the Site, we may automatically collect:
- Device and usage data: IP address, browser type, device type, pages viewed, approximate location (city/region), referring/exit pages, and date/time of visits
- Cookies and similar technologies: to support site functionality, security, analytics, and basic performance measurement
2) How We Use Information
We use the information we collect to:
- Provide estimates, schedule visits, and deliver services
- Respond to inquiries and communicate with you
- Improve the Site, troubleshoot issues, and understand how visitors use our pages
- Protect against fraud, abuse, and security risks
- Comply with legal obligations and enforce our terms
3) How We Share Information
We do not sell your personal information for money.
We may share information in the following situations:
- Service providers: vendors that help operate our Site or business (for example hosting, analytics, scheduling tools, communication tools), only as needed to provide services for us
- Legal and safety: if required by law, court order, or to protect rights, safety, and security
- Business transfers: if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction
4) Cookies and Analytics
We may use cookies and similar technologies to keep the Site working properly and to understand site traffic. You can control cookies through your browser settings. If you disable cookies, some features may not function as intended.
5) Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. Because there is not a single industry standard for DNT, we do not respond to DNT signals in a uniform way. We will update this section if our practices change.
6) Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and complying with legal requirements.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8) California Privacy Rights (CCPA/CPRA Notice)
If you are a California resident, you may have rights regarding your personal information. These rights generally include the right to request access to or deletion of certain personal information, and to correct certain information, subject to exceptions.
Important note: Some CCPA/CPRA obligations apply only to businesses that meet specific legal thresholds. Onyx will honor applicable requirements and will respond to verifiable consumer requests as required by law.
How to submit a request
To submit a privacy request, call us at:
(818) 834-0913
We may need to verify your identity before completing your request. You may also use an authorized agent where permitted by law.
Global Privacy Control (GPC)
If we engage in “sharing” of personal information for cross-context behavioral advertising in a way that is covered by CCPA/CPRA, we will treat recognized opt-out preference signals (such as GPC) as required by law.
9) Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
10) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last updated. Continued use of the Site after changes means you accept the updated policy.
11) Contact Us
If you have questions about this Privacy Policy or our privacy practices, please call:
(818) 834-0913